常見問題
Frequently Asked Questions
常見問題
常見問題
FAQ
誰適合參加CASE太空學校？
正在尋找具挑戰性STEAM學習課程的學員都適合來報名CASE太空學校。透過此課程，學員會培養他們的批判性思考、問題解決能力、團隊合作、好奇心和想像力。對於渴望拓展國際經驗和視野的學員更是歡迎參加！在快樂的學習環境下，學員將建立人脈、結交新朋友。
在美國時，學員將由誰來負責照顧？
CASE雙語隊輔將會全程陪同學員進行相關課程。CASE雙語隊輔都經過仔細篩選、嚴格培訓與被CASE認證，且具備急救證照及良民證，以提供學員最佳的關照和指導。璞學智慧在美國當地也有後勤團隊提供在地支援，將和隊輔與隨團老師一起照料學員們。
我需要安排自己的機票和保險嗎？
所有交通和投保都會由Actura承辦，並會提供全面的風險管理，安排團體機票和旅平險。
是否有退款機制？
退款政策以及相關條款皆記載於學員出團合約書中。更多信息細節，請參考合約書。
學員是否需要準備很多零用錢？
課程期間的所有餐費、住宿、交通安排都由Actura包辦。學員僅有在購買紀念品或個人需要額外支出時才需要零用錢。
如果這次無法參加，請問以後還會有此課程嗎？
Actura希望與學校建立長期合作關係，提供CASE國際學習課程。希望未來會有更多出團的機會，但出團頻率無法保證。課程費用也會因匯率波動和課程內容的修改而有所變動。
學員需要申請美國簽證嗎？
台灣是參與美國免簽證計劃（VWP）的國家之一。這項計劃允許被提名國家的公民前往美國旅遊或洽商長達90天， 而無需特殊簽證。擁有台灣公民身份的學員在前往美國之前必須獲得旅行許可; 通過由美國內政部的電子旅行授權系統（ESTA）線上申請。請前往以下網址：https://esta.cbp.dhs.gov/esta，費用為 $21 美元。 對於來自於「未參加免簽證計劃的國家」的學員，Actura將提供相關文件協助學員申請美國簽證。
Who should consider joining the CASE Space School International Study Program?
Students who are looking for an exciting motivational study program to develop their skills in critical thinking and problem solving, team work, curiosity and imagination. Students who are keen to broaden their horizons with an international experience while having fun and making new friends. Students who are interested in pursuing a science or non-science career path.
Who will be responsible for students while in the US?
Actura Group Managers guide and support students throughout the duration of the program. All Actura Group Managers are diligently selected, then trained and certified under the CASE Institute of Professional Development’s standard. They all have first aid qualifications, working with children and police checks. An accompanying teacher travels with each group to assist with student care and guidance.
Do I need to arrange my own flight and insurance?
All travel and insurance is organized and made available by Actura to provide comprehensive risk management, group airfare tickets and group travel/medical insurance.
Is there a refund policy?
The refund policy including applicable time frames is detailed in the student agreement. For further details and terms and conditions, please refer to the contract.
Will I need much spending money?
All meals, accommodation and transport during the expedition are covered in the program cost. Students will only need pocket money for occasional treats, personal items and for the purchase of souvenir items, gifts or postcards.
If I cannot join this time, is the program available in the future?
Actura aims to build long term relationships with schools to offer CASE Space School International Study Program. This hopefully brings opportunity for future expeditions however the frequency cannot be guaranteed. Program costs may vary due to exchange rate fluctuations and program content modifications.
Do I need to apply for a visa to the USA?
Many countries currently participate in the USA Visa Waiver Program (VWP). This program allows citizens of nominated countries to travel to the United States for tourism or business for up to 90 days without having to obtain a special visa. Students with these citizenships are required to obtain a travel authorization prior to travel to the United States; obtained online through the Electronic System for Travel Authorization (ESTA), administered by the Department of Homeland Security. Visit https://esta.cbp.dhs.gov/esta, a fee of USD$21 applies. For all students who are nationals of countries not participating in the Visa Waiver Program, Actura will provide relevant supporting information to assist with the USA Visa application.
誰適合參加CASE太空學校？
正在尋找具挑戰性STEAM學習課程的學員都適合來報名CASE太空學校。透過此課程，學員會培養他們的批判性思考、問題解決能力、團隊合作、好奇心和想像力。對於渴望拓展國際經驗和視野的學員更是歡迎參加！在快樂的學習環境下，學員將建立人脈、結交新朋友。
在美國時，學員將由誰來負責照顧？
CASE雙語隊輔將會全程陪同學員進行相關課程。CASE雙語隊輔都經過仔細篩選、嚴格培訓與被CASE認證，且具備急救證照及良民證，以提供學員最佳的關照和指導。Actura在美國當地也有後勤團隊提供在地支援，將和隊輔與隨團老師一起照料學員們。
我需要安排自己的機票和保險嗎？
所有交通和投保都會由Actura承辦，並會提供全面的風險管理，安排團體機票和旅平險。
是否有退款機制？
退款政策以及相關條款皆記載於學員出團合約書中。更多信息細節，請參考合約書。
學員是否需要準備很多零用錢？
課程期間的所有餐費、住宿、交通安排都由Actura包辦。學員僅有在購買紀念品或個人需要額外支出時才需要零用錢。
如果這次無法參加，請問以後還會有此課程嗎？
Actura希望可與學校建立長期合作關係，提供CASE國際學習課程。希望未來會有更多出團的機會，但出團頻率無法保證。課程費用也會因匯率波動和課程內容的修改而有所變動。
學員需要申請美國簽證嗎？
台灣是參與美國免簽證計劃（VWP）的國家之一。這項計劃允許被提名國家的公民前往美國旅遊或洽商長達90天， 而無需特殊簽證。擁有台灣公民身份的學員在前往美國之前必須獲得旅行許可; 通過由美國內政部的電子旅行授權系統（ESTA）線上申請。請前往以下網址：https://esta.cbp.dhs.gov/esta，費用為 $21 美元。 對於來自於「未參加免簽證計劃的國家」的學員，Actura將提供相關文件協助學員申請美國簽證。
Who should consider joining the CASE Space School International Study Program?
Students who are looking for an exciting motivational study program to develop their skills in critical thinking and problem solving, team work, curiosity and imagination. Students who are keen to broaden their horizons with an international experience while having fun and making new friends. Students who are interested in pursuing a science or non-science career path.
Who will be responsible for students while in the US?
Actura Group Managers guide and support students throughout the duration of the program. All Actura Group Managers are diligently selected, then trained and certified under the CASE Institute of Professional Development’s standard. They all have first aid qualifications, working with children and police checks. An accompanying teacher travels with each group to assist with student care and guidance.
Do I need to arrange my own flight and insurance?
All travel and insurance is organized and made available by Actura to provide comprehensive risk management, group airfare tickets and group travel/medical insurance.
Is there a refund policy?
The refund policy including applicable time frames is detailed in the student agreement. For further details and terms and conditions, please refer to the contract.
Will I need much spending money?
All meals, accommodation and transport during the expedition are covered in the program cost. Students will only need pocket money for occasional treats, personal items and for the purchase of souvenir items, gifts or postcards.
If I cannot join this time, is the program available in the future?
Actura aims to build long term relationships with schools to offer CASE Space School International Study Program. This hopefully brings opportunity for future expeditions however the frequency cannot be guaranteed. Program costs may vary due to exchange rate fluctuations and program content modifications.
Do I need to apply for a visa to the USA?
Many countries currently participate in the USA Visa Waiver Program (VWP). This program allows citizens of nominated countries to travel to the United States for tourism or business for up to 90 days without having to obtain a special visa. Students with these citizenships are required to obtain a travel authorization prior to travel to the United States; obtained online through the Electronic System for Travel Authorization (ESTA), administered by the Department of Homeland Security. Visit https://esta.cbp.dhs.gov/esta, a fee of USD$21 applies. For all students who are nationals of countries not participating in the Visa Waiver Program, Actura will provide relevant supporting information to assist with the USA Visa application.